Gamdom Cookie Policy

At Gamdom, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them on the Gamdom online casino platform, and what choices you have regarding their use. By continuing to use our website after being presented with this notice, you consent to our use of cookies in accordance with the terms described below. If you have any questions, please contact us at support@gamdom.com.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They allow us to recognise your device and store certain information about your preferences or actions. Cookies are widely used by online services, including online casinos, to make their websites work more efficiently and to provide useful information to site operators.

In addition to cookies, we may also use similar technologies such as web beacons, pixels, local storage objects, and session tokens. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

How We Use Cookies at Gamdom

We use cookies for a variety of purposes across the Gamdom Casino platform. These purposes include ensuring the security and stability of your session, remembering your login preferences, and delivering a personalised gaming experience. Our cookies help us understand how players interact with the Gamdom casino app and desktop platform, allowing us to continuously improve our services.

Specifically, we use cookies to:

  • Authenticate your identity when you complete the Gamdom casino login process and keep your session secure
  • Remember your language preferences and regional settings
  • Track your navigation across our platform to optimise user experience
  • Deliver relevant promotions, including the Gamdom bonus, Gamdom free spins, and other reward notifications
  • Analyse traffic patterns and performance metrics to improve our services
  • Support our affiliate and referral programme, including recognition of affiliate codes and the Gamdom referral code system
  • Prevent fraudulent activity and ensure compliance with our security protocols
  • Enable the functionality of our live chat and customer support tools

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the Gamdom platform to function correctly. Without them, services such as Gamdom casino login, account management, and secure transactions cannot operate. These cookies do not require your consent as they are technically necessary, and we cannot disable them without affecting core functionality.

Performance and Analytics Cookies

We use performance cookies to collect anonymised information about how visitors use our website. This includes data on which pages are visited most often, how long users spend on each section, and any errors encountered. This information helps us improve the performance of the Gamdom online casino and deliver a better gaming experience across all devices.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred language or display settings. At Gamdom Casino, we use these cookies to personalise your experience, including remembering your account details and preferences between sessions.

Targeting and Marketing Cookies

We may use marketing cookies to deliver advertisements and promotional content that are relevant to your interests. These cookies track your visits to our platform and other websites, helping us and our partners present you with appropriate offers — such as information about Gamdom promo codes, the Gamdom sign up bonus, or the Gamdom no deposit bonus where available. You may opt out of these cookies at any time through our cookie settings.

Third-Party Cookies

Some cookies on our platform are set by trusted third-party providers. These may include analytics providers such as Google Analytics, payment processors, game studios among our 60+ software partners, and advertising networks. We do not control third-party cookies directly, and we encourage you to review the privacy policies of these providers. Our Gamdom crypto and fiat payment integrations may also use session-level cookies to facilitate secure transactions.

Cookies and Our Licensing Obligations

Gamdom is operated by Moon Revolution Limitada, a company registered under the laws of Costa Rica (registration number 3-102-903008). We hold licence ALSI-152406043-FI, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. As a licensed Gamdom casino operator, we are required to implement appropriate data tracking and security measures, which include the use of necessary cookies. Our use of cookies supports our compliance with applicable regulations, including responsible gaming monitoring and fraud prevention obligations.

Cookies and Bonuses

Our cookie infrastructure supports the proper delivery of promotional features across the Gamdom platform. When you enter a Gamdom promo code or Gamdom bonus code, or when you access special offers like Gamdom free spins or participate in events such as King of the Hill, our cookies ensure that these rewards are correctly attributed to your account. Similarly, our Rewards 2.0 system — which includes instant rakeback and cashback — relies on session tracking to calculate and apply your benefits in real time.

If you block or delete cookies, certain promotional features may not function as intended. We recommend keeping necessary and functional cookies enabled to ensure you receive all applicable bonuses and rewards.

Cookie Retention Periods

Different cookies remain on your device for different lengths of time. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device until they expire or until you delete them manually. The retention period for each category of cookie is as follows:

  • Session cookies: Deleted when your browser session ends
  • Authentication cookies: Typically retained for up to 30 days
  • Analytics cookies: Retained for up to 13 months
  • Marketing and targeting cookies: Retained for up to 12 months, depending on the third-party provider
  • Preference cookies: Retained for up to 12 months or until you change your settings

Managing Your Cookie Preferences

We respect your right to control how cookies are used when you visit the Gamdom website. You may manage your cookie preferences at any time using the following methods:

  • Cookie settings tool: Use our on-site cookie preference centre to enable or disable specific categories of cookies
  • Browser settings: Most web browsers allow you to refuse or delete cookies through their built-in settings. Please refer to your browser's help section for instructions
  • Third-party opt-out tools: For marketing cookies, you may use opt-out platforms such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA)

Please note that disabling certain cookies may limit your ability to use some features of the Gamdom casino, including Gamdom login functionality, access to live chat support, and the proper functioning of our loyalty and promotions system.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you via a notice on our website or through your registered email address. We encourage you to review this page periodically. Your continued use of the Gamdom Casino platform following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our use of cookies or wish to exercise any rights relating to your data, please do not hesitate to get in touch with us. You can reach our support team at support@gamdom.com or use the 24/7 live chat feature available on the Gamdom platform. Our support team typically responds within approximately 10 minutes and is available in English and 18 additional languages.